Who do I call if I have questions about?

 

Timesheets

Brittany Steen – Direct Dial: 651.219.4795

Errors

Receipt

Timesheet App and Blank Timesheets

PCA On Demand

Intake Services

Maureen Butcher – Direct: 651.219.4796

Tricia Vasquez – Direct: 651.219.4794

Starting new services or transferring

Hiring and terminating employees

Background studies and finger printing

Seeing when a new employee can start

Preventative Health Insurance (MEC)

Existing Client Services

Amanda Lindner – Direct: 651.219.4792

Hours on a service agreement

Eligibility changes

Confirming service agreement start date

Case manager contact for changes

Spend-down questions

Reassessments

QP Visits

Adam Lindner – Direct: 651.219.4894

Re-scheduling a home visit

Care plan copies and QP records

Payroll Questions

Olivia Lopez – Direct: 651.219.4793

Employee pay or direct deposit

Employment verifications and payroll records